Director of User Insights

Job Summary

A company is looking for a Director, User Insights.

Key Responsibilities

• Lead a team of researchers to turn user behavior and feedback into actionable product decisions
• Design and implement research strategies that influence product outcomes and roadmap commitments
• Consolidate research findings into decision-ready briefs for engineering and design teams

Required Qualifications

• 15+ years of professional experience, including 4+ years in senior leadership roles in user insights/research
• Expertise in quantitative and qualitative research methods
• Experience in a consumer-facing tech company with a significant user base
• Proven ability to develop researchers and improve methodologies
• Experience in resource-constrained environments with a focus on decision sequencing