Director of UX Research

Job Summary

A company is looking for a Director of UX Research & Customer Insight.

Key Responsibilities

• Lead and develop a high-performing team of researchers across various research domains
• Drive research initiatives that inform executive decision-making and product strategy
• Establish scalable research programs and a centralized research repository for knowledge sharing

Required Qualifications

• 5+ years of experience as a people manager with a successful track record
• 5+ years of experience as an individual contributor researcher in a mature research environment
• Strong product mindset with the ability to influence product strategy
• Experience in driving Voice of Customer or customer sentiment programs
• Demonstrated executive presence and ability to communicate research value to stakeholders