Director of Workforce Experience

Job Summary

A company is looking for a Director, Workforce Experience Optimization & Delivery.

Key Responsibilities

• Lead the enterprise-wide adoption and activation of the Experience Operating System (XOS)
• Partner with cross-functional teams to manage priority employee journeys and ensure alignment with business needs
• Establish governance frameworks for prioritizing and scaling experience interventions

Required Qualifications

• Experience in business process optimization, employee experience enablement, or system adoption in a matrixed environment
• Track record of embedding new operating models and driving cross-functional adoption of experience systems
• 7-10 years in experience management, operations, or business transformation
• Advanced degree preferred (e.g., MBA, Organizational Development) and certifications in change management or continuous improvement are valued