Director of Workforce Optimization

Job Summary

A company is looking for a Senior Manager of Workforce Optimization.

Key Responsibilities:

• Lead workforce strategy, including capacity planning, forecasting, and staffing models
• Develop forecasting methodologies using historical data and predictive analytics
• Design scheduling frameworks to ensure appropriate coverage and utilization

Required Qualifications:

• 7-10+ years of experience in workforce management, operations, or analytics
• 3-5+ years of leadership experience managing teams
• Expertise in forecasting and scheduling in complex environments
• Experience in healthcare or telehealth operations
• Proficiency with workforce management tools and data visualization platforms