Disability Advocate II

Job Summary

Serving as a client liaison with local SSA District Offices, the full-time remote Disability Advocate II will manage a caseload of claimants, track claims through the disability determination process, and assist with training new staff while ensuring timely completion of SSA forms and appeals.

Key responsibilities

• Manage a caseload of 125 - 175 claimants, tracking referrals and monitoring case status
• Complete and file SSA forms for applications and appeals, ensuring compliance with deadlines
• Communicate with clients regarding their claims and assist in gathering necessary documentation

Required qualifications

• Some college education or a comparable combination of education and experience
• Substantive knowledge of the Social Security application process and disability analysis
• Ability to manage a caseload and organize work systematically
• Strong interpersonal skills with effective written and verbal communication abilities
• Willingness to work as part of a team and follow complex instructions