Disability Benefits Client Liaison

Job Summary

A company is looking for a Client Liaison - Disability Benefits.

Key Responsibilities

• Manage disability benefit workflows and resolve client inquiries
• Communicate custom workflows to the operations team and act as an intermediary for escalations
• Conduct research and provide training for specialized customer workflows as needed

Required Qualifications

• Bachelor's degree or equivalent combination of education and work experience
• Minimum of five years' experience in long-term disability administration
• Minimum of three years' experience in a client-support role
• Experience managing Disability or Leave claims operationally
• Experience working with mid to national size clients in a client-facing position