Disability Claims Specialist

Job Summary

Supporting Disability and Leave Management claims in a full-time remote capacity, the Disability Claims Specialist will provide exceptional customer service, assess claims, and collaborate with various stakeholders to make informed decisions.

Key responsibilities

• Deliver an exceptional customer experience and ensure commitments are met
• Review and interpret medical records while applying contract provisions for claim adjudication
• Document claim determinations clearly and communicate decisions effectively to customers

Required qualifications

• Bachelor's degree or equivalent work experience
• 1+ years of disability claims experience
• Strong knowledge of disability and leave laws and regulations
• Exceptional customer service skills with the ability to handle sensitive information professionally
• Ability to work independently and collaboratively in a fast-paced environment