Disability Claims Team Manager

Job Summary

Leading a remote team, the full-time salaried Disability Claims Team Manager will oversee investigations, manage claims, and ensure timely resolutions while aligning with company and client guidelines.

Key responsibilities

• Establishes performance standards, conducts appraisals, and administers corrective actions in line with HR policies
• Reviews and assigns claims to examiners, ensuring workloads are balanced and productivity is improved
• Coaches team members on investigations and compliance standards while preparing them for client claim reviews

Required qualifications

• Bachelor's degree or equivalent experience required
• Five or more years of progressive experience as a Claim Examiner with technical expertise in complex cases
• Previous supervisory experience is desirable
• Thorough knowledge of insurance coverages and practices
• Industry designations preferred but not required (IIA, AIC, AEI and/or CPCU)