Disability Claims Team Manager

Job Summary

Leading a dynamic team remotely, the full-time salaried Disability Claims Team Manager will oversee investigations, manage claims, and ensure timely resolutions while aligning with company and client guidelines.

Key responsibilities

• Establish and communicate performance standards, conduct appraisals, and administer corrective actions as needed
• Review and assign claims to examiners, ensuring workload balance and timely closures
• Coach team members on investigations and compliance standards, while preparing staff for claim reviews with clients and carriers

Required qualifications

• Bachelor's degree or equivalent experience required
• Five or more years of progressive experience as a Claim Examiner or equivalent
• Previous supervisory experience is desirable
• Thorough knowledge of insurance coverages and practices
• Industry designations preferred but not required (IIA, AIC, AEI, and/or CPCU)