Disability Operations Supervisor

Job Summary

A company is looking for a Disability Operations Supervisor responsible for managing the disability claims team's day-to-day operations.

Key Responsibilities

• Supervise daily operations of the disability claims team to ensure efficient workflow and quality outcomes
• Monitor and assess team performance against established KPIs and metrics, identifying areas for process improvement
• Maintain accurate records and documentation, preparing reports on team performance for management

Required Qualifications

• Preferred Associate's Degree or Bachelor's Degree
• Business experience in a healthcare and/or insurance setting is preferred
• Prior experience with disability claims processing is highly desirable
• Experience in a Disability Group Insurance setting is preferred
• Background in Long Term / Short Term Disability Claims is advantageous