Disaster Relief Call Center Agent

Job Summary

A company is looking for a Disaster Relief Call Center Representative to assist customers during disaster relief efforts.

Key Responsibilities:

• Assist customers with service inquiries
• Learn common requests and solutions
• Utilize service techniques and systems to improve customer experience

Qualifications:

• Must be 18 years of age or older
• High school diploma or equivalent
• Basic knowledge of Microsoft Office Suite and Windows operating systems
• Highly reliable with the ability to maintain regular attendance
• Customer service orientation with the ability to evaluate and troubleshoot customer issues