Discharge Coordinator

Job Summary

Supporting the Discharge Sales Team, the part-time Discharge Coordinator will manage incoming orders, verify equipment qualifications based on insurance guidelines, and ensure compliance with medical necessity standards for each patient.

Key responsibilities

• Utilize Parachute to communicate with accounts and collect necessary documentation
• Coordinate discharges in collaboration with accounts, patients, families, and Sales Representatives to ensure smooth transitions and continuity of care
• Respond promptly to equipment requests, ensuring responses are delivered within the hour to maintain high customer satisfaction

Required qualifications

• High School Diploma or equivalent required
• Minimum of two years of experience in office administration or customer service within the healthcare industry
• Strong understanding of healthcare documentation standards and compliance requirements
• DME experience is a plus
• Exceptional communication and interpersonal skills for effective collaboration