Dispatch Coordinator

Job Summary

A company is looking for a Dispatch Coordinator to ensure the timely and accurate delivery of legal documents.

Key Responsibilities

• Monitor task board to identify aging unclaimed jobs and coordinate with servers for job claims
• Resolve issues related to missing customer information that prevent job claims or dispatching
• Report trends in stuck jobs and notify recruiters of locations needing additional coverage

Qualifications

• 1-2 years of experience in dispatching, customer service, or operations coordination
• Strong organizational skills to manage high-volume tasks and shifting priorities
• Ability to analyze information and escalate issues appropriately
• Comfortable navigating digital tools and internal platforms
• Reliable and consistent in following established processes with high accuracy