Dispatch Customer Service Associate

Job Summary

A company is looking for a Dispatch and Customer Service Associate.

Key Responsibilities

• Directing drivers and addressing issues promptly
• Prioritizing workflow to meet customer expectations
• Maintaining detailed records of communications in the dispatch system

Required Qualifications

• High school diploma or GED
• 2+ years of experience in dispatch, logistics, or a high-volume call center
• Proficient in computer programs such as Excel, Outlook, and dispatch software
• Ability to perform basic mathematical calculations
• Positive attitude and ability to work in a team in a high-pressure environment