Dispatch Operations Lead

Job Summary

A company is looking for a Dispatch Operations Lead to manage scheduling and optimize dispatch operations.

Key Responsibilities

• Configure and optimize scheduling software and develop standard operating procedures
• Create daily technician schedules and design efficient routes to minimize travel time
• Maintain communication with operations to address scheduling challenges and adjust schedules dynamically

Required Qualifications

• 2+ years of experience in dispatch, scheduling coordination, or healthcare operations
• Proficiency with scheduling and dispatch software
• Experience in implementing systems or process improvements
• Knowledge of route optimization techniques
• Background in mobile healthcare services or home healthcare is a plus