Dispatcher

Job Summary

Organizing and coordinating daily schedules, the full-time Dispatcher will manage technician dispatching and performance monitoring while providing exceptional customer communication in a remote work environment.

Key responsibilities

• Organize and coordinate daily schedules based on call priority and technician ability
• Dispatch and debrief technicians while monitoring their performance
• Communicate effectively with customers and ensure accountability for sales goals

Required qualifications

• High School Diploma or GED
• 1+ year of dispatch experience, preferably in a technician environment
• Proficiency with Microsoft Office or Google Suite
• Experience with Service Titan preferred
• Excellent organizational skills and ability to multitask