Dispatcher I

Job Summary

To support operational efficiency, the full-time Dispatcher I will coordinate and manage audit activities, ensuring compliance with service level agreements while delivering exceptional customer service in a remote work environment.

Key Responsibilities

• Coordinate and manage all audit activities for assigned clients, ensuring SLA compliance
• Monitor and oversee dispatched audit work to maintain efficiency and accuracy
• Act as a liaison between clients and internal teams to resolve issues and ensure satisfaction

Required Qualifications

• Experience in customer service, dispatch, or operations coordination required
• High School Diploma or GED required
• Experience with data analysis and workflow management preferred
• Associate or bachelor's degree preferred