Dispute Analyst

Job Summary

A company is looking for a Dispute Analyst who will manage the analysis and processing of Mastercard and Visa disputes for payment card customers.

Key Responsibilities

• Analyze and process disputes from Mastercard and Visa for payment card customers
• Act as a liaison between customers and the payment schemes to facilitate the chargeback process
• Ensure compliance with defined policies and regulations while mitigating financial risk

Required Qualifications

• Experience in dispute resolution or related financial services
• Knowledge of Mastercard and Visa dispute processes and regulations
• Ability to work under time-sensitive conditions
• Strong analytical skills to assess and manage disputes effectively
• Familiarity with risk management practices in financial transactions