Dispute Analyst

Job Summary

A company is looking for a Dispute Analyst to handle incoming dispute claims and first payment defaults.

Key Responsibilities

• Intake, analyze, and research dispute claims while ensuring compliance with regulations
• Communicate professionally with clients and partners throughout the dispute process
• Monitor disputed transactions to identify risks and assist with payment resolutions

Required Qualifications

• Associate degree in business, finance, communication, marketing, or related field, or 1 year of relevant experience
• Ability to read and interpret various documents and write routine reports
• Proficiency in word processing and spreadsheet software
• Ability to apply common sense understanding to follow detailed instructions
• Experience dealing with problems in standardized situations