District Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Own the success of strategic partner school districts from onboarding to renewal
• Identify growth opportunities and initiate strategic conversations to expand resource adoption
• Develop expertise in products to provide exceptional support and maintain communication with district leaders

Required Qualifications

• 5+ years of experience in enterprise software sales or account management in K-12 supplemental curriculum
• Experience in education or as an administrator is a plus
• Knowledge of the K-12 landscape, including curriculum and educational trends
• Experience with software implementations in K-12 settings
• Proficient in managing pipeline in a CRM, preferably Salesforce