District Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager (Midwest).

Key Responsibilities

• Manage the success of strategic partner school districts from onboarding to renewal
• Identify growth opportunities and engage in strategic conversations to expand resource adoption
• Develop expertise in products to provide exceptional support and maintain communication with educational leaders

Required Qualifications

• 5+ years of experience in enterprise software sales or account management in K-12 education
• Proven experience in advocating for customer needs and identifying value-based opportunities
• Knowledge of the K-12 landscape, including curriculum and educational trends
• Experience with software implementations in K-12 settings
• Familiarity with CRM systems, preferably Salesforce, for pipeline management and forecasting