DMV Operations Specialist

Job Summary

A company is looking for a Senior Customer Operations Specialist to join their Title & Registration team.

Key Responsibilities

• Communicate effectively with state agencies regarding title & registration matters
• Utilize DMV knowledge for title and registration processing while ensuring multi-state compliance
• Maintain Standard Operating Procedures (SOPs) to ensure consistency and contribute to customer experience

Required Qualifications

• Experience with DMV operations in the automotive industry
• Knowledge of purchase and sale documentation processes
• Familiarity with automobile terminology
• Proficient in computer software and Microsoft Office applications
• Bachelor's degree or equivalent preferred