Document Management Application Analyst

Job Summary

A company is looking for an Application Analyst - Document Management.

Key Responsibilities

• Administer and optimize the document management platform, ensuring accurate organization and timely transfer of documents
• Maintain document management security, manage user access, and troubleshoot related issues
• Coordinate with training teams to support system testing, user acceptance testing, and documentation of new features

Required Qualifications

• 3+ years of experience supporting a Document Management System in a professional services or legal environment
• Hands-on experience with iManage or NetDocuments, with a preference for NetDocuments
• Experience managing security models and user access within a Document Management System
• Strong understanding of document lifecycle management and filing standards
• Proven ability to troubleshoot complex issues and manage escalated support requests