Document Management Specialist

Job Summary

A company is looking for a Document Management Specialist to join their team remotely.

Key Responsibilities

• Negotiate fee waivers and resolve billing discrepancies with utility vendors through phone, email, and fax
• Retrieve and manage missing invoice data from utility providers while maintaining accuracy and professionalism
• Collaborate with internal teams and contribute to process improvement initiatives

Required Qualifications

• High School Diploma or GED
• Minimum of 2 years of phone-based or data entry experience
• Ability to work independently with access to team support
• Willingness to attend one in-office day per month
• Typing speed of at least 45 WPM