Document Processor

Job Summary

To support a remote call center team, the full-time Document Processor will efficiently handle student enrollment documentation, including downloading, reviewing, and processing applications while maintaining compliance and accuracy in student records.

Key Responsibilities

• Review, process, and maintain enrollment applications and student files in accordance with compliance standards
• Verify and manage information related to prospective and current student accounts, ensuring all documents meet compliance requirements
• Provide customer support across various communication channels to assist families and staff with document-related inquiries

Required Qualifications

• High School Diploma / GED and relevant work experience, or a minimum of 2 years in a similar call center role
• Proficiency in Microsoft Office Suite and web-based systems
• Strong attention to detail and accuracy in processing documents
• Ability to work independently and collaboratively in a team environment
• Experience in managing competing priorities to meet performance goals