Document Processor

Job Summary

To support a remote call center team, the full-time Document Processor will manage the efficient handling of student enrollment documentation, including downloading, reviewing, and processing applications while ensuring compliance with state and school standards.

Key Responsibilities

• Review and maintain enrollment applications and student files, ensuring accuracy and compliance with standards
• Verify information related to student accounts and follow established guidelines for document processing
• Provide customer support across various communication channels to assist families with document-related inquiries

Required Qualifications

• High School Diploma / GED and relevant work experience, or a minimum of 2 years in a similar call center role
• Proficiency in Microsoft Office Suite and web-based systems
• Ability to maintain a distraction-free home office environment
• Strong attention to detail and accuracy in processing documents
• Ability to work independently and collaboratively within a team