Documentation Specialist

Job Summary

To support internal Operations Divisions, the full-time remote Documentation Specialist will analyze, document, organize, and publish policies, procedures, and guidelines while collaborating with internal and external customers to enhance content organization and usability.

Key responsibilities

• Analyze and document policies, procedures, and guidelines for internal operations
• Collaborate with content owners to ensure adherence to standards and publishing protocols
• Support content organization efforts to improve search efficiency and usability

Required qualifications

• One or more years of experience in corporate content management, knowledge management, or policy and procedural research
• Experience documenting software projects
• Proven ability to work independently with strong organizational skills and meet tight deadlines
• PC proficiency in Word, Excel, PowerPoint, or other document and web-based applications
• Bachelor's degree or equivalent work experience preferred