Documentation Specialist

Job Summary

To support Medicaid processes across multiple markets, the full-time hybrid Documentation Specialist will track Medicaid adjustments, coordinate with customers and facility staff, and ensure timely and accurate documentation of policy statuses.

Key responsibilities:

• Learn and maintain up-to-date knowledge of Medicaid processes across various state markets
• Monitor Medicaid policy adjustments and access applicable portals for reviews
• Communicate effectively with customers and partner staff while maintaining accurate documentation

Required qualifications:

• Proven experience in accurate and concise documentation
• Strong organizational and time management skills
• Proficiency in Adobe and Microsoft Office Suite
• Critical thinking and proactive problem-solving abilities
• Ability to work independently and collaboratively within a team