Donor Outreach Coordinator

Job Summary

Dedicated to making a positive difference, the full-time Donor Outreach Coordinator will engage with current, previous, and potential donors to schedule blood donations at local drives while providing exceptional customer service in a remote work environment.

Key responsibilities

• Enhance the donor experience by inspiring and assisting donors in realizing their potential for life-transforming contributions
• Collaborate within a supportive team to foster a positive work environment and achieve shared goals
• Retain donors by scheduling appointments, addressing customer service concerns, and ensuring excellent service delivery

Required qualifications

• High School Diploma or GED required
• One year of customer service experience preferred
• Call center experience preferred