Driver Services Associate

Job Summary

A company is looking for a Driver Services Associate-1.

Key Responsibilities

• Resolve customer inquiries according to client guidelines and departmental procedures
• Handle difficult situations effectively and interpret client guidelines for decision-making
• Collaborate with other areas to provide high-quality service and customer satisfaction

Required Qualifications

• High School diploma or equivalent required
• 1-2 years of call center experience preferred but not required
• 1-2 years of customer service experience, either over the phone or in person
• Working knowledge of Windows operating system
• Typing speed of 35+ words per minute