Drop Coordination Specialist

Job Summary

To support Field Services, the full-time Coordinator - Centralized Drop Coordination will manage drop requests and coordinate with multiple contractors to facilitate the provisioning of TDS products and services for residential, commercial, and Multi-Dwelling Unit (MDU) properties, with the option to work remotely across various states.

Key responsibilities

• Handle Engineering Work Orders (EWOs) by generating, updating, and managing order statuses while ensuring timely follow-up on tasks
• Coordinate with customers and internal teams to enable MDU/commercial addresses and resolve issues related to installations and ongoing work
• Manage inventory levels for materials used by Field Services, report order statuses, and review contractor invoicing for budget compliance

Required qualifications

• Associates degree (or higher) -OR- 2+ years of professional work experience
• 6+ months of administrative support experience with internal and external customers or relevant military service
• Prior telecommunications field or engineering experience is a plus