Dutch Customer Service Specialist

Job Summary

A company is looking for a Dutch-Speaking Customer Service Agent (Talent Pooling).

Key Responsibilities

• Respond to inquiries and requests via email, chat, and phone in a timely and professional manner
• Troubleshoot and resolve customer complaints, escalating complex issues as necessary
• Provide accurate information regarding products, services, and company policies, acting as the brand's voice

Required Qualifications

• At least 2 years of experience in a Customer Service or BPO environment
• Native or near-native fluency in Dutch and excellent command of English
• Proficiency with computers and ability to learn new software quickly
• High school diploma or equivalent