Dynamics 365 Business Central Lead Client Success Consultant

Job Summary

A company is looking for a Dynamics 365 Business Central Lead Client Success Consultant.

Key Responsibilities:

• Oversee Support Desk and consultants, ensuring proper triage, resolution, and monitoring of tickets
• Deliver professional services and support to existing clients
• Coordinate with development resources to build and deliver custom solutions and integrations

Required Qualifications:

• Bachelor's Degree in Accounting, Operations, Information Systems, or related field
• Certifications in Dynamics 365 Business Central / Dynamics NAV development preferred
• BC/NAV implementation experience or 8+ years ERP implementation experience
• Experience with business process modeling and translating requirements into a business application
• Proficiency with reporting and data-based solutions relative to BC