Dynamics 365 CE Customer Engineer

Job Summary

Fluent in French and English, the contract Customer Engineer for Dynamics 365 CE will work remotely to guide enterprise-level customers in designing, deploying, and optimizing Dynamics 365 implementations while establishing strong stakeholder relationships and ensuring successful service delivery.

Key Responsibilities

• Establish trusted advisor relationships with key stakeholders at assigned customers
• Develop and execute service delivery plans, educating customers and assessing their implementations
• Deliver technical training and troubleshoot customer issues to ensure successful delivery outcomes

Required Qualifications

• Fluency in English and French
• Proficiency in Dynamics 365 Customer Engagement and Power Platform technologies
• Experience in consulting or customer-facing roles with technical training delivery
• Hands-on development experience with client-side scripting and server-side logic in Dynamics 365 CE
• Strong problem-solving and troubleshooting skills