Dynamics 365 CE Customer Engineer

Job Summary

Fluent in French and English, the fully remote Customer Engineer for Dynamics 365 CE will act as a trusted advisor to enterprise clients, managing service delivery and optimizing Dynamics 365 CE implementations over a 12-month contract.

Key responsibilities

• Build strong relationships with enterprise stakeholders as a subject matter expert
• Develop and optimize service delivery plans for Dynamics 365 CE implementations
• Deliver technical training and troubleshoot issues to ensure customer satisfaction

Required qualifications

• Fluency in French and English (verbal and written)
• Proven consulting experience in customer-facing roles with enterprise clients
• In-depth technical knowledge of Dynamics 365 CE modules, especially Customer Insights/Marketing
• Hands-on expertise with Power Platform components: Dataverse, Power Apps, Power Automate
• Experience in environment management and troubleshooting complex issues