Dynamics 365 CRM Administrator

Job Summary

Supporting and improving the CRM environment, the full-time Dynamics 365 CRM Administrator will manage day-to-day administration, user support, data quality, and coordinate enhancements while working remotely.

Key responsibilities

• Configure and maintain Dynamics 365 Sales, including forms, dashboards, and basic process automation
• Support CRM data quality through duplicate detection, record merging, and hygiene reporting
• Prepare training materials and provide user support, including troubleshooting and process documentation

Required qualifications

• 4+ years of CRM administration experience within Dynamics 365 Sales and Dataverse
• Experience configuring CRM forms, views, dashboards, and security settings
• Strong understanding of CRM data structures and data cleanup processes
• Experience with Power Automate, Power BI, and Excel
• Microsoft Dynamics 365 or Power Platform certifications