Dynamics 365 CRM Administrator

Job Summary

Supporting and improving the CRM environment, the full-time Dynamics 365 CRM Administrator will manage day-to-day administration, user support, data quality, and small to medium enhancements in a fully remote setting.

Key responsibilities

• Configure and maintain Dynamics 365 Sales, including forms, fields, views, and dashboards
• Support CRM data quality through duplicate detection, record merging, and field cleanup
• Provide day-to-day CRM support, including troubleshooting and user training materials preparation

Required qualifications

• 4+ years of CRM administration experience within Dynamics 365 Sales and Dataverse
• Experience configuring CRM forms, fields, views, and dashboards
• Strong understanding of CRM data structures and data cleanup processes
• Experience with Power Automate, Power BI, and Excel
• Microsoft Dynamics 365 or Power Platform certifications