Dynamics 365 CRM Administrator

Job Summary

Supporting the CRM environment, the full-time Dynamics 365 CRM Administrator will manage day-to-day administration, user support, data quality, and coordinate enhancements while working remotely from Dallas, TX.

Key responsibilities

• Configure and maintain Dynamics 365 Sales, including forms, fields, views, and dashboards
• Support CRM data quality through duplicate detection, record merging, and hygiene reporting
• Assist with CRM training by preparing documentation and training materials for users

Required qualifications

• 4+ years of CRM administration experience within Dynamics 365 Sales and Dataverse
• Experience configuring CRM forms, fields, views, and dashboards
• Strong understanding of CRM data structures and data cleanup processes
• Familiarity with Power Automate, Power BI, and Power Platform
• Microsoft Dynamics 365 or Power Platform certifications