Dynamics 365 Developer
Job Summary
Supporting a large federal government healthcare modernization project, the full-time Microsoft Dynamics 365 Developer will design, customize, integrate, and maintain Dynamics 365 Customer Service solutions remotely, collaborating with business and IT stakeholders to enhance operational efficiency.
Key responsibilities
- Design, develop, and implement customizations, plugins, workflows, and integrations within Microsoft Dynamics 365 Customer Service
- Collaborate with business stakeholders and IT teams to gather requirements and translate them into scalable technical solutions
- Conduct unit and user acceptance testing, manage solution deployments, and provide troubleshooting and production support
Required qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum of five years of hands-on experience with Microsoft Dynamics 365 Customer Service or Customer Engagement solutions
- Proficiency in Dynamics 365 configuration and development using JavaScript, C#, .NET, and Power Platform
- Experience integrating Dynamics 365 with enterprise applications through APIs and web services
- Hands-on experience with Microsoft Dataverse and model-driven Power Apps
Complete Job Description
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