Dynamics 365 System Administrator

Job Summary

A company is looking for a Dynamics 365 System Administrator.

Key Responsibilities

• Provide Tier 2 support for Dynamics 365 end-users, including troubleshooting and issue resolution
• Investigate and resolve complex issues related to Dynamics 365 applications and integrations
• Develop and maintain documentation for support processes and solutions

Required Qualifications

• Minimum of 2 years of experience in a Tier 2 support role focused on Dynamics 365
• Strong understanding of Dynamics 365 Customer Service (CRM)
• Experience with Dynamics 365 configuration, customization, and integration
• Bachelor's degree in computer science, information technology, or a related field plus 2 years of experience, or 8 years of additional relevant experience may be substituted for education
• Candidate must be a U.S. citizen or permanent resident and able to attain a Tier 4 Public Trust clearance