Dynamics Customer Engagement Engineer

Job Summary

A company is looking for a Dynamics Customer Engagement Engineer.

Key Responsibilities

• Design, develop, and optimize Dynamics Customer Engagement functional skills
• Support enterprise D365 CE production environments and resolve complex application issues
• Implement business process re-engineering and adoption-focused design strategies

Required Qualifications

• 5+ years of experience in enterprise software engineering, IT consulting, architecture, or application development
• Expertise in Customer Service configuration, Customer Insights, and business process re-engineering
• Understanding of cross workload CE concepts including Sales, Customer Service, and Marketing
• Familiarity with Dataverse security architecture and performance-aware configuration
• Experience with Power Platform and Dynamics AX 2012 or D365 CE certifications is preferred