E-Commerce Operations Analyst

Job Summary

Supporting customer onboarding and operational processes, the entry-level E-Commerce Operations Analyst will work remotely to assist Solution Architects and Support Engineers, gaining hands-on experience in integrations and data validation while utilizing AI tools to enhance efficiency.

Key Responsibilities

• Assist Solution Architects with customer onboarding by preparing documentation, test cases, and system configurations
• Support customers by answering basic operational or technical questions under supervision and document workflows in tools like Asana and Zendesk
• Learn to configure and test integrations between e-commerce platforms and perform data validation checks to ensure functionality

Required Qualifications

• Basic understanding of APIs, data flows, or system integrations (training provided)
• Familiarity with Excel/Google Sheets for data analysis
• Curiosity about e-commerce platforms and operational processes
• Proactive attitude with a willingness to research and try solutions
• Growth mindset and openness to feedback and continuous improvement