E-Commerce Operations Specialist

Job Summary

A company is looking for an E-Commerce & Delivery Operations Specialist to manage and optimize digital ordering channels.

Key Responsibilities

• Oversee and optimize delivery and Click & Collect platform management
• Own performance reporting and analysis for eCommerce and delivery data
• Act as the primary contact for franchisee inquiries and support cross-functional collaboration

Required Qualifications

• 5+ years of experience in eCommerce, digital product management, or delivery operations
• Bachelor's degree in Business, Marketing, Communications, Computer Science, or equivalent experience
• Experience managing third-party delivery platforms and eCommerce systems
• Proficient in Shopify and WordPress administration
• Strong analytical mindset with project management skills