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E-Commerce Senior Customer Support

Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Fri, Feb 02, 2024
Job Category: Customer Service
Weekly Hours: Full Time
Career Level: Experienced, Senior Level

Job Summary

A company is looking for an E-Commerce Senior Customer Support for a remote full-time position.

Key Responsibilities:
  • Assist customers via phone, email, and chat
  • Solve customer problems efficiently
  • Follow Standard Operating Procedures and assist team members

Required Qualifications:
  • 2 years of e-commerce customer service experience in the USA
  • Experience in phone support
  • Skilled in using hotkeys and working with spreadsheets
  • Positive attitude and a team player
  • Typing speed of at least 60 WPM

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