E-File Supervisor

Job Summary

Overseeing the day-to-day operations of e-file teams, the full-time E-File Supervisor will ensure efficient workflows, manage team performance, and drive compliance in a remote setting.

Key Responsibilities

• Supervise and coordinate activities of the e-file teams to ensure optimal performance and productivity
• Develop and implement workflow strategies to improve efficiency and accuracy
• Set and monitor team Key Performance Indicators (KPIs) in alignment with departmental goals

Required Qualifications

• Proven experience in team supervision or operations management, preferably in an electronic filing or related administrative environment
• Strong leadership and interpersonal skills, with the ability to motivate and guide team members
• Excellent organizational and time-management abilities
• Proficient in performance management and employee development practices
• Familiarity with relevant software systems and tools used in electronic filing processes