EAP Care Advocate

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Mar 03, 2026

Job Category: Human Services

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Executive Level

Job Summary

A company is looking for an EAP Care Advocate to work remotely in a full-time capacity.

Key Responsibilities

Take ownership of complex member and client concerns from intake through resolution
Serve as a central connector between Member Services and Operations to drive timely solutions
Maintain a structured complaint and resolution tracking database to identify trends and recommend improvements

Required Qualifications

5+ years of experience in healthcare navigation, EAP, client services, or member advocacy
Experience managing complex service situations requiring cross-functional coordination
Strong organizational and documentation capabilities
Ability to work independently while collaborating effectively across teams
High emotional intelligence and professional maturity

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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