EAP Compliance Coordinator

Job Summary

Supporting regulatory compliance and quality improvement initiatives, the full-time remote EAP Compliance Coordinator will manage grievance administration, audit readiness, and cross-functional collaboration to enhance compliance outcomes within the Employee Assistance Program.

Key Responsibilities

• Coordinate regulatory reporting and compliance activities, ensuring adherence to the Knox-Keene license
• Oversee grievance processes from intake to resolution, collaborating with clinical leadership on complex cases
• Analyze compliance and grievance data to identify trends and drive continuous quality improvement initiatives

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience
• 3+ years of experience in healthcare compliance, grievance administration, or quality improvement
• Experience coordinating audits, investigations, or corrective action processes
• Strong organizational and project management skills
• Proficiency with business technology and reporting tools such as Excel or case management systems