Early Off Recovery Team Lead

Job Summary

A company is looking for an Early Off Recovery Team Lead to manage a team focused on late-stage recovery of outstanding agreements and loans.

Key Responsibilities

• Assist in the hiring process and manage a team of agents focused on early off/pre-charge off recovery
• Collaborate with analytics and servicing teams to execute recovery strategies and create reporting
• Handle escalated calls and maintain awareness of regulatory changes while driving team results

Required Qualifications

• 5+ years of experience in loan servicing, collections, or consumer credit
• Strong analytical abilities for reporting and insights generation
• Organizational skills with a focus on detail-oriented tasks
• Proficiency in Microsoft Excel
• Ability to multitask and thrive in a fast-paced environment