EBC Support Specialist

This job has been removed
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Feb 06, 2024
This job expires in: 13 days

Job Summary

A company is looking for an EBC Support Specialist to provide high-quality client, carrier, and member-focused service.

Key Responsibilities:
  • Answer questions and resolve issues from clients, carriers, and others
  • Perform data and file reconciliation processing
  • Research and analyze issues to address root cause and prevent recurring problems

Required Qualifications:
  • 2-5 years previous Benefit or Insurance Customer Service experience preferred
  • Ability to learn quickly and adapt to technical knowledge and skills
  • A sense of urgency and ability to prioritize to meet deadlines
  • Above average keyboarding skills
  • Must be available to work an 8-hour shift anytime between 8:00am - 5:00pm, Monday through Friday, and overtime as needed

COMPLETE JOB DESCRIPTION

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