Ecommerce Analyst

Job Summary

A company is looking for an Ecommerce Analyst to support the end-to-end customer journey and e-commerce business.

Key Responsibilities

• Project manage multiple XF initiatives, including developing project plans, tracking timelines, and identifying risks
• Identify data needs to inform business decisions and conduct research on marketplaces and social commerce
• Evaluate commercial KPIs and customer behavior to discover opportunities for business improvement

Required Qualifications

• 3+ years of experience in a strategy or customer experience function
• Deep knowledge of and passion for the global retail or e-commerce B2C industry
• Experience with business analytics tools such as Adobe Analytics, Tableau, and advanced Excel
• Ability to operate both strategically and tactically while maintaining customer centricity
• Highly organized with a problem solver mindset and ability to manage multiple work streams